These Terms & Conditions ("Terms") govern your access to and use of the Zenova website and the design, development, marketing, and startup services we provide. By using our website or engaging our services, you agree to these Terms. Please read them carefully.
Acceptance of Terms
By accessing this website or entering into an engagement with Zenova, you confirm that you have read, understood, and agree to be bound by these Terms and by any project-specific agreement or statement of work we sign with you.
Services We Provide
Zenova offers web and app development, marketing, content, operations, automation, and startup support. The exact scope, deliverables, timeline, and fees for any engagement are defined in a separate proposal or statement of work, which takes precedence over these Terms where they conflict.
Client Responsibilities
To deliver our best work, we rely on you to:
- Provide accurate, complete information and timely feedback;
- Supply any content, assets, or access we reasonably need;
- Ensure you hold the rights to any materials you provide to us;
- Use our website and services only for lawful purposes.
Quotes, Fees, and Payment
Fees are set out in your proposal or statement of work. Unless stated otherwise, invoices are due within the agreed payment terms. Late or missed payments may result in paused work. Deposits and milestone payments, where applicable, are non-refundable once the corresponding work has begun.
Intellectual Property
Unless otherwise stated, all content, branding, and materials on this website are the property of Zenova and protected by applicable intellectual-property laws. Ownership of work produced for a client transfers to that client upon full payment, in accordance with the terms of each engagement. We may showcase completed work in our portfolio unless we agree otherwise in writing.
Confidentiality
Each party agrees to keep confidential any non-public information shared during an engagement and to use it only for the purpose of delivering the services.
Warranties and Disclaimers
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted or error-free.
Limitation of Liability
To the fullest extent permitted by law, Zenova shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid us for the engagement giving rise to the claim.
Indemnification
You agree to indemnify and hold Zenova harmless from any claims, losses, or expenses arising from your breach of these Terms or your misuse of our website or services.
Term and Termination
Either party may terminate an engagement in accordance with the notice provisions of the relevant statement of work. Upon termination, you agree to pay for all work completed up to the termination date.
Governing Law
These Terms are governed by the laws of the jurisdiction in which Zenova operates, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of that location.
Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms. The "last updated" date above reflects the latest revision.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at hello@zenova.agency.